Privacy Policy

99ybet Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is our highest priority. Here you will find a transparent account of how 99ybet collects, uses, and keeps your data safe.

Last Updated: January 2026
Our commitment: 99ybet never sells your personal information to third parties. Protecting your privacy is our top priority.

1. Introduction & Scope

This Privacy Policy ("Policy") applies to the 99ybet platform and all associated services. By visiting the 99ybet website, opening an account, or using any of our services, you are considered to have agreed to this Privacy Policy.

99ybet believes that every user's privacy is a fundamental right. We only collect information that is genuinely needed to provide our services. This policy is written in plain language so you can clearly understand what we do with your data.

This Privacy Policy of 99ybet's Terms & Conditions Reading both together will give you a clearer picture. Both documents form the legal basis of the relationship between you and us.

2. Information We Collect

99ybet only collects the information that is necessary. Below is a detailed breakdown of what we collect and how.

Data Type What's included Reason for Collection
Identity Information Name, date of birth, national ID number Account verification and KYC
Contact Information Mobile number, email address Account creation and security notifications
Financial information Mobile Banking/Nagad/Rocket number, transaction history Payment Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Gaming Activity Game history, bet amounts, wins/losses Service Improvement & Responsible Gaming
Cookie information Browsing data, preference settings User Experience Improvement

Please Note: We never store your full payment card number or bank account password. All financial information is held in encrypted format only.

3. How Your Information Is Used

99ybet uses your information only for specific, legitimate purposes. Your data is never used for anything else without your consent. The main reasons we collect your information are outlined below.

  • Identity information is used to create, verify, and manage your account.
  • Financial information is required to process all transactions, including deposits and withdrawals.
  • Your contact information is used to send important account notifications, security alerts, and promotional offers.
  • Device information is analyzed to detect duplicate accounts or fraudulent activity.
  • Gaming behavior is analyzed to identify at-risk players and provide support under our responsible gaming framework.
  • Aggregate usage statistics are analyzed to improve the platform and enhance the user experience.
  • Your information is used to meet legal obligations and satisfy regulatory requirements.

You can opt out of marketing communications at any time. Just let our support team know and we will update your preferences. However, communications required for security and legal compliance cannot be stopped.

4. Data Sharing & Third Parties

99ybet never sells your personal information or shares it with third parties for commercial purposes. However, there are a limited number of situations where sharing your data may be necessary.

  • Payment Processors: Only the information required to complete transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
  • Technology Partners: Game software providers receive only game-related data — no personal identification information.
  • Legal requirements: We may be required to disclose information to regulatory authorities pursuant to a court order or legal investigation.
  • Fraud Prevention: Law enforcement agencies may be assisted in investigations involving cybercrime or money laundering.
Keep in Mind: All third parties contracted with us are bound by 99ybet's strict data protection terms. They may not use your information for any other purpose.

5. Cookies & Tracking Technologies

99ybet uses cookies and similar tracking technologies on its website and app to improve your experience. Cookies are small data files stored in your browser that help the platform recognize and remember you.

  • Essential cookies: Essential for login sessions, language preferences, and security — disabling these will prevent the site from functioning properly.
  • Performance Cookies: Used to understand which sections of the site are most visited, entirely anonymously.
  • Functionality Cookies: Used to remember your preferred games, language, and display settings.
  • Analytics Cookies: Overall platform usage patterns are analyzed to improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling cookies may limit some features.

6. Data Security Measures

99ybet protects your data with industry-leading technology and processes. Our security is multi-layered — if one layer is compromised, the others keep your information safe.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Servers are protected by firewalls and intrusion detection systems.
  • Two-factor authentication (2FA) is available on every login.
  • Regular third-party cybersecurity audits are conducted.
  • Strict data access controls and training are in place for all staff.
  • Suspicious activity is monitored in real time.

That said, no digital system is 100% secure. In the event of a security breach that affects your data, we will notify you as quickly as possible and take all necessary steps.

7. Your Data Rights

As a 99ybet user, you have full control over your own information. We fully respect the rights listed below.

1
Right to Access

To find out what information we hold about you, submit a request to our support team. We will respond within 7 business days.

2
Right to Rectification

If any of your information is incorrect, you can request a correction. Verifiable changes will be updated promptly.

3
Right to Erasure

After account closure, you may request deletion of any data not subject to legal retention requirements.

4
Right to Data Portability

You can request an export of your data in a standard format (CSV/JSON).

5
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes — particularly applicable during an investigation.

6
Right to object

You may object at any time to marketing communications or profiling.

8. Protection of Minors' Data

99ybet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect information from minors. Age is verified at registration, and identity verification is mandatory for any account that raises concern.

If you believe a minor has used your information to create an account, or that a minor's data has been collected, please notify our support team immediately. Any such account will be closed and all associated data deleted without delay.

A note for parents: Monitor your child's internet activity. If you suspect they are accessing 99ybet or any online gaming platform, contact our support team immediately.

9. Policy Changes & Updates

99ybet may update this Privacy Policy when necessary. Changes may be made due to legal updates, new services, or security improvements. The date of each revision will be noted at the top of the page.

  • For significant changes, a notification will be sent to your registered email address.
  • Minor changes may not be accompanied by a separate notification.
  • Continued use of the platform after any update will be considered acceptance of the revised policy.
  • Contact our support team if you wish to view a previous version.

We recommend reviewing this page regularly. If any part of the policy is unclear, reach out to our support team and we'll explain it in plain language.

10. Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy or your data, please contact our dedicated privacy team. We treat every request with the utmost importance.

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. All requests are typically responded to within 24–48 hours. For answers to common questions, visit our FAQ Page See.

Why we're different

Key Privacy Protection Features at 99ybet

Our commitment to protecting your data

End-to-end encryption

Every data transmission is secured with 256-bit SSL technology. Your information is fully encrypted with bank-grade security — it cannot be intercepted in transit.

No Sale of Data

99ybet never sells your personal information to third parties. Our business model is not built on data trading — your trust is our most valuable asset.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities are identified and resolved proactively, keeping your data safe at all times.

Your data, your control

You have full rights to view, correct, or delete your personal data. Contact our support team at any time to submit any data-related request.

Minimal Data Collection Policy

We only collect information that is genuinely needed to provide our services. We do not ask for unnecessary or excessive data — this is our data minimization principle.

Immediate Breach Notification

In the event of a security breach, we will notify you as quickly as possible and take the necessary steps to minimize any harm. Transparency is core to how we operate.

General Questions

Privacy Policy FAQ

Questions you might have

Never. Under no circumstances does 99ybet sell your personal information to third parties. We only share limited data with partners necessary to deliver our services, and they are bound by strict confidentiality agreements.

Your data is retained for as long as your account is active. After closure, certain data — particularly financial transactions — must be kept for a number of years as required by law. Any data beyond those legal requirements will be deleted upon your request.

Because some of our technology partners operate internationally, limited data processing may occur outside the country. This is always covered by appropriate data protection agreements and meets international data protection standards.

Yes. 99ybet never stores your password in plain text. Passwords are transformed using industry-standard hashing algorithms, making it technically impossible to reverse-engineer the original password.

Absolutely. You can opt out of marketing communications at any time by contacting our live chat support or sending us an email. However, critical account security and transaction notifications will continue to be sent — these cannot be turned off.
Safe Gaming

Your data is secure — join now

99ybet's Privacy Policy gives your data the highest level of protection. Register with confidence and start your experience on Bangladesh's most trusted gaming platform.

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