Gaming should be a pleasure, not a burden. 99ybet believes entertainment means staying in control. Our responsible gaming policy helps you play within healthy limits.
At 99ybet, we believe online gaming is a form of entertainment — much like watching a movie or reading a book. But like any leisure activity, it works best within healthy limits. Responsible play means knowing your budget, managing your time, and staying in tune with your state of mind.
Responsible gaming on our platform is not an added feature — it is central to our values. We have built a range of tools and guidelines to keep every player safe. Whenever you feel gaming is getting out of hand, we are here for you.
Online gaming is growing rapidly in Bangladesh. In this environment, 99ybet wants every user to enjoy entertainment responsibly and with a clear mind. That's why we don't just offer games — we also ensure a safe gaming environment.
Keep in mind: Winning is never guaranteed. Always treat gaming as entertainment — not as a source of income.
If you answer "Yes" to any of the questions below, please contact support.
Are you chasing losses by continuing to play?
Are you spending more time gaming than with family or on work?
Are you spending more than your budget on gaming?
Do you feel uneasy or anxious when you cannot play?
Are you hiding your gaming habits from the people you care about?
Recognizing the signs early makes it much easier to avoid problems
Use our dedicated tools for responsible play
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the designated time period ends — this automatically protects you from overspending.
Set a maximum daily gaming time. Once that limit is reached, the platform will automatically end your session. Managing your time well is the first step toward responsible play.
If you feel like you need a break, activate a cooling-off period of 24 hours to 6 weeks. Your account will remain active during this time, but gaming will be disabled — giving you the space to regroup.
If you need a longer break, activate self-exclusion for a period of 3 months to 5 years. During this time your account will be fully deactivated and cannot be cancelled by you before the period ends.
View your full gaming and transaction history. Having a clear picture of how much time and money you are spending makes it easier to make responsible decisions.
Our Bangla-speaking support team is available around the clock. Reach out to us for any gaming concerns, help setting limits, or any questions you may have.
Using responsible gaming tools at 99ybet is straightforward. Follow the steps below to keep your gaming experience safe.
Log in to your 99ybet account and go to the profile menu.
Look for the "Responsible Gaming" option in your account settings.
Deposit limit, time limit, cooling-off, or self-exclusion — choose whichever suits your needs.
Set and confirm your limits with your budget and time in mind.
Our 24/7 support team is ready to help you with any issue.
Keep these core principles in mind for a responsible gaming experience at 99ybet.
99ybet's Commitment: We are committed to the well-being of every player. Responsible play means more to us than business — it is our ethical duty.
Choose the right tool, stay safe
Set a maximum daily, weekly, or monthly deposit amount. Reducing your limit takes effect immediately. Increasing it requires a 7-day waiting period.
Decide in advance how long you want to play in a single session. You will be automatically logged out when time is up. Sessions can be set from a minimum of 15 minutes up to a maximum of 8 hours.
Take a break from 1 day to 6 weeks. Gaming will be disabled during this period and will automatically reactivate once it ends.
Complete account closure for 3 months to 5 years. The account cannot be reopened before the period ends. This is the most effective option for serious cases.
Find answers to your questions here
Every player's safety is our priority at 99ybet. Join today and use our responsible gaming tools to enjoy a healthy, fun gaming experience.